Key Responsibilities

• Coordinate and schedule field personnel based on project and client requirements.
• Maintain regular communication with clients, supervisors, project managers, and field crews.
• Manage crew rotations, travel arrangements, mobilizations, and scheduling changes.
• Respond professionally and efficiently to urgent staffing requests and operational changes.
• Track employee certifications, training requirements, orientations, and site access eligibility.
• Maintain accurate employee, scheduling, and project records using company software systems.
• Assist with onboarding, timesheet collection, reporting, and general operational support.
• Support workforce planning by monitoring employee availability and staffing requirements.
• Ensure all dispatch activities align with company policies, safety standards, and client expectations.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational, time-management, and multitasking abilities.
• Strong computer skills, including proficiency with Microsoft Office (Excel, Outlook, Word, and Teams).
• Ability to quickly learn and adapt to new software programs and technology platforms.
• Comfortable working through software implementations and process improvements.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and collaboratively within a team environment.
• Professional, customer-focused, and adaptable approach to work.
• Experience in dispatching, workforce coordination, scheduling, logistics, or administration is considered an asset.
• Experience in oil & gas, mechanical construction, industrial construction, or related industries is preferred.